Delivery Policy
At ItMackin Surfwear, we aim to provide a seamless and reliable delivery experience for our customers.
Please review our delivery policy to understand the terms and conditions of our delivery services.
1. Shipping Methods and Delivery Times
- UK Shipping: Delivered within 3-5 business days.
- International Shipping: Delivered within 7-14 business days.
2. Shipping Costs
- Standard Shipping: £8.00
- International Shipping: £12.00
3. Order Processing Time All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
4. International Shipping We currently ship to select international locations. Delivery times and shipping costs for international orders vary by destination. Customers are responsible for any customs duties or taxes that may apply.
5. Tracking Your Order Once your order has been shipped, you will receive an email confirmation with a tracking number. You can track your order on our website or the carrier’s website.
6. Delivery Issues If there are any issues with your delivery, such as delays or lost packages, please contact our customer service team at info@itmackin.com. We will work diligently to resolve any issues promptly.
